Which size should I buy? I need help finding the right size.
Each style page contains a size chart in the description. Measure your favorite t-shirt or hoodie then correlate those measurements against the size chart provided to ensure the right fit. If you desire an oversized fit, we recommend going up a size as most styles are TTS.
What happens after I place my order?
Once your order is placed you will receive a confirmation email with details regarding your order. Fulfillment of orders will begin on or before October 01, 2020. Once fulfilled, you will receive a notification with your tracking number. If you need assistance placing an order, please contact our dedicated customer service team at email@example.com
Cancellations Exchanges Returns
Can I cancel, change, or return my order?
Each style is custom made in limited quantities. There will be a strict no return or exchange policy in effect. Please be cognizant of the size, style, and shipping details as there will be no amendments made once an order is placed.
Billing + Shipping
How does shipping work?
We ship to the address provided through checkout with UPS, FedEx, USPS, and DHL for international orders. For privacy and safety, we will be unable to modify the ship to address once your order is placed. The billing address must match the one listed on the credit or debit card. If they do not match, the order will be cancelled immediately. We are not responsible for lost or missing orders due to an incorrect shipping address provided. Please be sure to provide an exact address including the apartment or suite number if applicable. If a package is returned to sender, the customer will be responsible for shipping costs associated to re-delivery. Once the package is accepted by the freight company, all questions can be forwarded to them using your tracking #.
Do you ship internationally?
We ship internationally using DHL. Rates vary on destination and weight of package.